Parc at Laurel Hills Reviews

If I could I would leave a zero star review for PPM Raleigh NC. PPM has been the management company for our neighborhood about a year now. During that year, multiple homeowners have reached out to PPM with different issues, most of which have yet to be resolved. Many emails were sent and multiple phone calls were made. Rarely did we get a follow up email and never a returned phone call. And the issues we have, many have not been addressed. <redacted> is the PPM representative for our neighborhood and is the direct contact. He is to blame for the dissatisfaction of the homeowners due to his complete lack of professionalism, response time and inability to resolve our issues. On their website it says: “As a family-owned and operated company, we deliver personalized, consistent service rooted in our deep connection to the communities we serve. Our team of 54 dedicated professionals — all of whom are proud North Carolinians — reflects our commitment to strengthening local neighborhoods.” Obviously their mission statement is a false claim. This is not the service we expected or deserve. Stained cracked concrete, weeds everywhere, no edging, dead trees, untrimmed bushes, branches and grass clippings everywhere.