HOA Reviewer — Powered by RottenHOAs

HOAReviewer.com · Industry Insight

What the 2026 HOA Industry Report reveals about resident sentiment

CINC Systems surveyed 418 residents, board members, managers, and executives. The findings challenge the common narrative — and raise serious questions about the industry's future.

Resident sentiment

64%
feel positive about HOAs / COAs
66%
would choose to live in an HOA again
71%
would use a secure HOA digital assistant

Residents' #1 concern: dues increasing faster than income. Residents' #1 priority: protecting and increasing home value.

The burnout crisis

53%
of managers rated their burnout 7+ out of 10
40%
of board members rated their burnout 7+ out of 10
51%
of companies have open roles they can't fill

What residents actually evaluate

Are fees fair and clearly explained?
Is the community well maintained?
Are rules enforced consistently?
Are major decisions communicated clearly?
Can residents find information without friction?
Does the HOA protect or improve home value?

The manager inbox problem

Community managers spend an enormous amount of time on email — and most of it is repetitive or emotionally draining.

97%
rate email critical to daily work
63%
spend 20+ hrs/week managing email
70%
say inbox monitoring never stops

The most draining part of the manager role — selected by nearly half of respondents — was handling homeowner complaints and anger. Violation enforcement ranked second.

Sound familiar? This is exactly why HOAReviewer exists — residents deserve a place to be heard.

External pressures driving HOA costs up

#1
Insurance costs 71% of U.S. homeowners say their homeowners insurance costs have increased
#2
Extreme weather 2025 saw 23 billion-dollar weather disasters totaling $115B in damage
#3
New legislation States including AZ, FL, GA, and HI are expanding HOA oversight and homeowner rights

Data Source

Figures are drawn from the CINC Systems 2026 Community Association Management State of the Industry Report, based on a survey of 418 residents, board members, community managers, and management company executives (n=418).

The data is clear — residents want to be heard. Read what real homeowners are saying, or add your own review.